1) Deposit through the procedure of explaining the deposit source
Deposit possible Virtual asset business operator linked to account owner verificationIf you have made a transfer but the deposit is not processed, please prepare supporting documents and apply for the deposit through the route below.
If your deposit application is rejected, you will be notified of the reason for the rejection through a notification message, so please check and reapply.
*This guide is for corporate members. Individual members must use theIndividual member deposit application guide'Please refer to .
Deposit Source Explanation Procedure Path
- PC Web: [Deposit/Withdrawal] - [Select 'Deposited Digital Assets'] - [Select 'Deposit/Withdrawal History' tab] - [Select the 'This is a deposit that requires additional confirmation' button for the pending deposit request] - [Check deposit information - If the deposit was made through an exchange - Select the exchange -‘Other exchanges’Select] - [Deposit application - Submit information and materials - Select 'Request application' button]
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Mobile App: [Deposit/Withdrawal] - [Select ‘Deposited Digital Assets’] - [In the list of deposit/withdrawal details, the pending deposit case says ‘This is a deposit that requires additional confirmation.’ Select button] - [Check deposit information - If deposit was made through an exchange - Select exchange -‘Other exchanges’Select] - [Deposit application - Submit information and materials - Select the 'Application application' button]
2) Materials to be submitted when confirming the source of deposit
a) Withdrawal destination member information screen
To confirm that the corporation that sent the money and the corporation that received the money are the same, please take a photo (capture) of the screen showing the corporation name at the remittance location and submit it.
※ Precautions
- The corporate name registered at the withdrawal location must match the information registered at Upbit, and information that can be arbitrarily modified, such as nickname, is not accepted.
- Edited images will not be accepted.
b) Withdrawal destination withdrawal details screen
To confirm the withdrawal from the corporate account, please take a photo (capture) of the screen showing the withdrawal details at the withdrawal location and submit it.
※ Precautions
- Withdrawal details must include TXID/digital asset name and quantity/remittance date/recipient's wallet address.
- If the TXID is not displayed, the recipient wallet address, withdrawal date and time, digital asset name, and quantity must match exactly.
- Blockchain explorer (Etherscan, Tronscan, etc.) screens are not accepted.
- Edited or processed images will not be accepted.
Notes after applying for deposit
- It may take some time to confirm that the travel rule deposit is reflected.
- Upbit operates a 24-hour monitoring system for deposits and withdrawals to prevent damage from financial fraud. Even if your travel rule deposit application is approved, the deposit may be delayed if an abnormal deposit is detected.