Use Upbit more safely and conveniently with the new login method.

 

Before you begin, please make sure the Upbit app you are using is the latest version!
* Upbit app update may not be possible depending on the mobile phone OS (Operating System) version, so please check the OS version before updating the app.
> Only version 6.0 or higher is available for Android and version 14 or higher for iOS.

• Android: Go to update
• iOS : Go to update

After October 31, 2022, Upbit membership registration is only possible through ‘Upbit Login’ on the Upbit mobile app.
* Membership registration using existing social login methods such as Kakao Account or Apple ID is not possible.
* If you use Upbit only on the mobile web or PC web, please download the Upbit app on your mobile phone and follow the steps below.

 

['Upbit Login' Guide]

*The screen above is an example to help you illustrate, and the banner content on the actual app screen may vary depending on the situation.

• Before proceeding with ‘Upbit Login’Please check if your phone's OS and Upbit app version are the latest.
  · How to check OS: 
  -Android: [Settings] - [Phone Information] - [Software Information] - [Android Version]
    - iOS: [Settings] - [General] - [Software Update] - [Check for latest version]
  · How to check Upbit app version:
  -Android: [Play Store] - [Search for 'Upbit'] - [Select 'Upbit'] - [New features] - [Application software information] - [Version]
  or
  [Play Store] - [Search for 'Upbit'] - [Select 'Upbit'] - [App information] - [Application software information] - [Version]
    - iOS: [App Store] - [Search Upbit] - [Select Upbit] - [Check version]
  *When you access the Upbit app and click on the [login banner] or a function that can be used after logging in (authentication/security, notifications, etc.), you will be taken to the login page.
  * If the Upbit app is not installed, please install it before proceeding.

• If the mobile phone is not in your name, you cannot use Upbit.
• Mobile phone identity verification You can authenticate up to three times during the Upbit login process. If you exceed 3 times, close the app and proceed with ‘Upbit Login’ again.
  Please check the information you entered again before submitting the authentication number.
• If you do not receive a verification number text message when verifying your mobile phone identity, Upbeat Customer center number (1588-5682)Please check whether reception is blocked and try again.
• If you have blocked verification text messages, it may be difficult to proceed with the mobile phone identity verification process, so please check whether it is blocked.
  Example) Whether to block the PASS app

• To check if your account is correct Please enter the three-digit number found in the name of the depositor of the 1 won transferred from Upbit in the bank account you entered.
• If the bank account is not in your name, you cannot use Upbit.
• Bank account verification You can authenticate up to three times during the Upbit login process. If you exceed 3 times, close the app and proceed with ‘Upbit Login’ again.
  * Please make sure to check the bank you selected and the account number you entered before requesting the verification number.
• Please note that account verification is not possible during bank server maintenance hours.

• Please enter the 6-digit number you will use when logging in to Upbit.
• For easy login, you can set the biometric authentication you are using.
  * Even if you do not select biometric authentication on the PIN password setting screen, you can set it later through [More] - [Authentication/Security].

• Members who have already used Upbit and completed the customer verification process can use Upbit immediately after setting a 6-digit PIN password.
• For members who are new to Upbit,You must complete the above procedures, including setting a nickname and agreeing to the Terms of Use.
  · After completing all procedures, you must go through the customer verification process to be able to trade with Upbit.
  · Before proceeding with customer verification, please refer to Upbit’s customer verification policy.
• Please check the post below for information regarding customer verification procedures.
   · Learn about customer verification procedures
   · Upbit Customer Verification Policy
   · FAQ related to customer verification

[Information on ‘Upbit Login’ by platform]

mobile app

• Members who have set a PIN password according to the ‘Upbit login’ procedure above can log in by entering the PIN password.
  *If you have not issued a PIN password, please set it by referring to steps 3 to 7 (PIN password) and 8 (if using biometric authentication) in the ‘Upbit Login’ procedure.
• You can set a different PIN password depending on the device you use to access the Upbit service.
• If you do not log in for more than 30 days or depending on the network connection situation, you will be automatically logged out.
  * If you are automatically logged out, you can log in through [Enter the PIN password you set or use the registered biometric authentication information] - [Enter the authentication number received through KakaoTalk notification message].
• In the cases below, you must go through the PIN password setting procedure again.
   · If you log out of the Upbit app
   · If you delete and reinstall the Upbit app
   · When connected using another device

mobile web

• To log in to Upbit Mobile Web from your mobile phone, Upbit mobile app is required to be installedIt must be done.
  * If the mobile app is not installed, you cannot log in.
  * Login may fail when you enter the PIN password from another device, and if you fail more than 5 times, your PIN password will be reset.
• Mobile web login is supported only in the environments below.
   · Android: Chrome, Samsung Internet, Naver Whale, Naver App, Firefox, Brave web browser
   · iOS : Chrome, Safari, Naver App, Firefox, Brave web browser
  * Use of the mobile web through other browsers not mentioned in the instructions for each OS is not possible.
  * Mobile web use through the in-app browser of other mobile applications is not possible.
• If you use Upbit in a tablet browser rather than a mobile phone environment, please check the procedure below as it is the same as the PC web procedure (QR code login).
  * If you are logging in from a tablet, please prepare another device with a PIN password set.

pc web

• To log in on the PC web Upbit mobile app is required to be installedIt must be done.
• For members who are new to Upbit, use the Upbit mobile app. ['Upbit Login' Guide] procedurePlease proceed.

• After checking the QR code and authentication code displayed on the screen, go to the Upbit mobile app and proceed to the next step.
• QR identity verification is only available in the mobile app environment where Upbit login has been completed.

• After entering the PIN password, click More in the upper right corner. QR scanner icon Please press the button.
• Please scan the QR code on your PC screen.
• To scan QR codes, camera access must be granted.
  * You can check in advance whether camera access permissions are permitted through the path below.
   · Android: [Settings] - [Application] - [Upbit] - [Permissions] - [Camera]
   · iOS: [Settings] - [Upbeat] - [Camera]

• Please select the [authentication code] found on the PC web screen.
• Go to the PC web and check the browser screen.