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Forms Related to Telecommunications Financial Fraud

If you have been a victim of telecommunications financial fraud, please fill out and submit the application form appropriate for your situation.
Applications for damage relief can only be made by the person who suffered the damage, and applications on behalf of others are not possible.
Submission methods may vary depending on membership status and application type, so please check the information below.
 

1. If you are a member
▸ Damage relief
▸ New type of phishing
2. If you are a non-member
▸ Damage relief
 

 

If you are a member

Usage path: [Customer Center] - [1:1 Inquiry] - [Financial Accident] Please select the menu that matches the item you wish to apply for.
 

Damage relief

Application for damage relief

If you have suffered damage from a telecommunications financial fraud and would like to apply for damage relief, please fill out this form.

Application for cancellation of damage relief

Please fill out this form if you wish to cancel a previously submitted application for damage relief.

Appeal Form

If you wish to raise an objection regarding damage relief, please fill out this form.

Damage relief information change application form

Please fill out the form if you need to change the information on the previously submitted damage relief application.

Consent for return of funds

This document is required when the victim and the owner agree to return the funds.

New type of phishing

File an objection

If you would like to file an objection regarding a new type of phishing, please apply.

  • How to submit: [New phishing] objection application

Account cancellation request

Please select if you would like to request account termination (withdrawal) of an account suspected of criminal use.

  • Consent path: [New Phishing] Agree to transaction termination (account termination) request

Consent to notification of completion of customer verification

Please select if consent is required to notify you of the completion of customer verification for accounts suspected of criminal use and to inquire about the opinions of the police integrated response team.

  • Agree path: [New type of phishing] Consent regarding customer verification completion notification

 

 

If you are a non-member

Damage relief

If you do not have an Upbit account, please download and fill out the required application form and then visit the Upbit Lounge to submit it.

Please make a reservation in advance through Upbit Customer Center before visiting.

application form

 

 

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