Please take a photo of your original ID.
At the ID photographing stage If it is confirmed as a copy, the customer verification process cannot be completed.
* Please re-check the condition of the original ID you are photographing.
- Take copies (mobile phone photos, monitors, printouts, etc.)
- When the shooting environment is dark or the surface of the ID card is difficult to identify due to light reflection, foreign substances, graffiti, etc.
- Damaged/damaged ID card
• If authentication is not possible even though it is the original ID card, Please try retaking the photo by following the shooting guide on the pop-up information screen.
However, if you continue to fail, Please contact customer service.