We will guide you through the certificates provided by Upbit and how to issue them depending on the situation.
1. Issuing a certificate from Upbit service
2. Issuing a certificate through the customer center (other certificates, pocket, withdrawal, corporation)
3. Issuing certificates in other situations
(1) Issuance of sub-account certificate
(2) Issuance of dormant account certificate
1. Issuing a certificate from Upbit service
We will guide you through the types and methods of certificates that can be issued within the Upbit service.
① Certificate that can be issued
transaction statement
Balance certificate
Interest/Dividend Income Withholding Tax Receipt
② Issuance method information
If you apply for certificate issuance by following the procedures below, the application results will be sent to the email address you registered with Upbit within a maximum of 24 hours.
For more detailed certificate issuance procedures, please refer to the separate guide (Go to), please refer to.
Mobile app: Upbit Login > More > Customer Center > Certificate Issuance > Select the certificate to be issued > Apply
PC and mobile web: Upbit Login > Customer Center > Certificate Issuance > Select the certificate to be issued > Apply
2. Issuing a certificate through the customer center
If any of the following apply: Contact customer service centerPlease do it.
If you wish to issue other certificates
If you wish to issue a Pocket (for API users) certificate
When issuance of withdrawal account certificate is required
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When issuance of a corporate membership certificate is required
- Tax invoices for corporate members' transaction details are issued once a month, at the beginning of the month. Issuance details will be sent to the email address registered in your member information. National Tax Service HometaxYou can also check it here.
3. Issuing certificates in other situations
(1) Issuance of sub-account certificate
You can apply for issuance by logging in with your main account. Please select the sub-account you wish to issue from the account list on the certificate application screen.
※ Please note that issuance of sub-accounts is restricted.
(2) Issuance of dormant account certificate
① When all accounts are dormant
Please log in to Upbit to verify your identity and cancel dormancy. The account that completes dormancy release first will be set as the main account.
- Issuance Path
- Upbit Login > Customer Center > Certificate Issuance > Identity Verification > Application Complete > Result to be sent via email
② If only the sub-account is dormant
- Applications for issuance of certificates for dormant sub-accounts can be made through the main account.
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You can issue a transaction statement or balance certificate by selecting the desired account on the certificate application screen through the same issuance path above.