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FAQ

Answers to the questions we hear most often.

Select Sign Up in the top right corner, enter your email address and password, and verify your email. After that you can sign in and start using the exchange.
Deposits are credited after the network has confirmed the transaction. The number of confirmations depends on the digital asset. Check the Wallet Status page if a network is delayed.
Open Wallets, choose the asset, select Withdraw, enter a registered address and the amount, then confirm with your security method.
The trading fee is 0.05% of the executed amount, charged in USDT. Deposits are free; network fees apply to withdrawals.
Staking locks your assets in a blockchain network to earn rewards over time. Trading buys or sells assets immediately at market prices.
Turn on two-factor authentication, use a unique password and check the web address before you log in. Upbit will never ask for your password or security codes.
Use Submit Request for account related cases or the 24/7 chat for quick questions. You can follow the status of your cases under My Request.